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FAQs
Below are some of are common questions
1. Where do you ship?
We offer shipping across Canada and internationally. Shipping rates and delivery times vary based on location and will be calculated at checkout.
2. How do I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.
3. Are your products cruelty-free?
Yes, all Tazra Beauty products are proudly cruelty-free. We never test on animals or source from suppliers who do.
4. What skin types are your products suitable for?
Our formulations are designed to be gentle and effective for all skin types — including sensitive, acne-prone, dry, and combination skin. You can also browse by skin concern on our website.
5. How should I store my products?
Store your products in a cool, dry place away from direct sunlight. For optimal freshness, use within 6–12 months of opening.
6. Can I use your products during pregnancy or breastfeeding?
Our products are made with natural ingredients, but we always recommend consulting your healthcare provider before introducing new skincare during pregnancy or while breastfeeding.
7. Do you accept returns or exchanges?
Due to the nature of skincare products, we do not accept returns on opened items. However, if there’s an issue with your order, please contact us — we’re happy to help resolve it.